The Business pi answer key

6
1 is 
serviced
2 isn’t 
sent
3 comes
4 spends
5 is 
fi lled in
6 doesn’t
7
1 start, 
overview
2 of 
all, 
fi gures
3 share
4 Moving 
on
5 back
6 by, reach, target
8
decide, choose, design, you book, to think about, 
organize, set
Review 4
(page 57 in the Student’s Book)
4 Success stories
1
1 d
2 c
3 a
4 e
5 b
6 i
7 j
8 f
9 h
10 g

---

15
Answer key
2
1 e
2 d
3 a
4 g
5 c
6 b
7 i
8 f
9 h
3
1 adventurous
2 ambitious
3 dedicated
4 fi nancial
5 fl exible
6 lucky
7 well-organized
8 pioneering
9 successful
10 stressful
4
1 was 
studying, 
met
2 mentioned, 
was 
chatting
5
1 had to, was, were trying, were sleeping
2 was sitting, were talking, went off knew
6
1 didn’t use to, do
2 used 
to, 
don’t
7
1 No 
way!
2 I’m sorry but I can’t agree with you.
3 I’m afraid I don’t completely agree with you.
4 Absolutely 
not!
5 I agree with you up to a point.
6 I don’t really see it that way.
7 That’s just not true.
8 I’m not sure about that.
8
1, 4, 7
9
1 strengths
2 weaknesses
10
but, however
currently, at the moment
in addition, furthermore
eventually, in the end
then, after that
11
1 after 
that
2 in the end
3 however
4 furthermore
5 at the moment
Review 5
(page 82 in the Student’s Book)
5 Selling
1
1 trend
2 bid
3 earn
4 wear
5 switch off
6 target
7 word-of-mouth
8 goal
9 amounts
10 attention
2
1 knowledgeable
2 trustworthy
3 persuasive
4 chatty
5 economical
6 competitive
7 interest-free loan
8 value-for-money
9 discount
10 going-rate
3
1 satisfaction
2 incentive
3 profi le
4 retention
5 loyalty
4
1 more comfortable than
2 cheaper
3 the 
fastest
4 less 
stressful 
than
5 most 
diffi cult 
6 best
7 the 
least 
stressful
5
1 do 
you 
live?
2 have 
you 
been
3 Are 
you
4 are you going to
5 did 
you 
make 
6 told 
you
6
1 Okay. It’s a deal.
2 That’s out of the question.
3 I’d like to suggest something.
4 Can you go along with that?
5 I’d only pay that price on condition that ...
6 If I do understand you correctly ...
7 I can meet you half way.
7
Making proposals 1
Bargaining 5
Accepting 1
Rejecting 2
Making concessions 7
Asking for agreement 4
Clarifying 6
8
1 trade 
discount
2 lead 
time
3 gross 
price
4 terms 
of 
payment
5 payment within 30 days
6 inclusive 
of 
VAT
Review 6
(page 83 in the Student’s Book)
6 The organization
1
1 gap in the market
2 equity
3 red 
tape
4 legal 
fees
5 paperwork
6 annual 
accounts
7 headquarters
8 liabilty
2
1 c
2 f
3 e
4 a
5 d
6 b
7 h
8 j
9 l
10 k
11 i
12 g
3
1 She said that she was tired.
2 He explained that they would open a factory 
in Poland next year.
3 She mentioned that they had a subsidiary in 
China.
4 He said that the company was doing very 
well.
5 She said that I should arrive at the meeting on 
time.
6 He said that we shouldn’t agree to anything 
specifi c.
4
1 put, 
through
2 look 
after
3 cope 
with 
4 give 
up
5 run 
into
6 set, 
up
7 look 
for
8 give 
away
5
1 If I could just fi nish what I was saying.
2 I’d like to come in here.
3 Please allow me to fi nish.
4 Could we get back to the fi rst point?
5 Can I ask you to be brief?
6 Time is running short.
7 That’s an interesting point which I’d like to 
come back to later.
8 Can we get back on track?
6
1 2
2 1, 
3
3 7
4 4
5 8
6 5, 
6
7
1 d
2 a
3 b
4 c
5 g
6 e
7 h
8 f
Review 7
(page 108 in the Student’s Book)
The stock markets
1
1 stake, 
share
2 bank loan, venture capital
3 assets, 
liabilities
4 turnover, 
expenses
5 go public, make an IPO
2
1 two 
thirds
2 a hundred and ninety-nine thousand, one 
hundred and eighty-four
3 two hundred thousand square metres
4 nought 
point 
fi ve two per cent
3
1 rise, 
fall
2 shoot up, drop
3 decline, be stagnant
4 remain stable, fl uctuate
4
a) 3
b) 4
c) 1
d) 5
e) 2
f) 6

---

16
Answer key
5
1 d
2 a
3 b
4 c
6
1 b
2 c
3 a
4 d
7
1 goes up , will get
2 won’t go up, cut
8
1 payment within 30 days
2 drop your price
3 kind 
of 
quantities
4 charge 
another 
2%
5 we couldn’t accept that
6 we should look at
7 by the guarantee
8 have 
a 
deal
9
because of , as a result of, due to
Review 8
(page 109 in the Student’s Book)
Going global
1
1 brand
2 outlets
3 business model
4 fee
5 turnover
6 standards
7 furniture and fi ttings
8 risk
9 laws and taxes
10 day-to-day
2
1 fi ll in the paperwork
2 equip 
and 
fi t
3 budget for an expense
4 attract
5 running
6 attend
7 raise
8 sign 
an 
agreement
3
1 make
2 make
3 do
4 do
5 take
6 do
7 take
8 make
9 make
10 take
4
1 they’ve sold, they only sold
2 I saw, I’ve ever seen
3 have you been, I was
4 you did, I’ve done 
5
1 since
2 for
3 for
4 since
6
1 That’s a very good question.
2 I’m glad you asked me that.
3 As I mentioned in my talk ...
4 No, on the contrary.
5 I’m afraid I can’t go into details here.
7
1 looks 
at
2 recommendations
3 issues
4 likely to, lead to
5 forecast
6 drawback, 
benefi t
Grammar and practice
1 Living abroad
(pages 118 and 119 in the Student’s Book)
1
1 do
2 don’t
3 are 
4 am 
5 Is 
6 isn’t 
7 ’s 
8 does 
9 doesn’t 
10 are 
11 don’t 
12 ’re 
13 Does 
14 does
2
1 working work 
2 doesn’t 
don’t 
3 do 
does 
4 work 
works 
5 She is Is she 
6 she not she’s not
3
1 do
2 don’t
3 doesn’t
4 does
5 am
6 ’m 
not
4
1 b 
2 a 
3 c
5
1 always
2 nearly 
always
3 usually 
/ 
normally
4 often
5 sometimes
6 not 
very 
often
7 rarely
8 never
6
1 He often works late.
2 He is often late.
7
1 once 
2 twice
8
1 past
2 after
3 to
4 to/’til
9
1 the day after tomorrow
2 before 
last
3 last 
night
4 this 
evening
5 tonight
10
(it depends on the date)
11
1 in 
2 at 
3 ~ 
4 at 
5 on 
6 on 
7 ~ 
8 in 
9 ~ 
10 on 
11 at 
12 on 
13 in 
14 ~ 
15 in 
16 in 
17 ~ 
18 ~
2 Dealing with customers
(pages 120 and 121 in the Student’s Book)
1
countable nouns: dollar, bag, chair, hotel, job, 
litre, week, machine, fact, suggestion
uncountable nouns: money, luggage, furniture, 
accommodation, work, wine, time, machinery, 
information, advice
2
1 
✗
2 
✗
3 
✓
4 
✓
5 
✗
6 
✗
7 
✓
8 
✓
9 
✗
10 
✗
11 
✓
12 
✓
13 
✓
14 
✓
15 
✗
16 
✓
17 
✗
18 
✓
19 
✗
20 
✓
21 
✓
22 
✗
3
1 any 
2 some 
3 any
4
2 Could / Would you give her a message? 
3 Could / May I write down one or two details? 
4 Could / Would you explain that again?
5
1 
✓
2 want ’d like 
3 like ’d like 
4 
✓
5 
✓
6 ’d like like
6
1 to 
call calling 
2 to call calling 
3 
✓
4 
✓
5 
✗
6 
✗
7 
✓
8 
✓
7
2 c, 
e 
3 d, 
f 
4 b, 
h

---

17
Answer key
3 Operations
(pages 122 and 123 in the Student’s Book)
1
1 ’re 
redesigning
2 Are you enjoying
3 isn’t 
working
4 Is 
she 
calling
5 ’m 
reading 
6 ’re not staying / aren’t staying
2
1 b 2 a 3 c
3
1 sell 
2 ’re 
selling 
3 ’re 
changing 
4 change 
5 works 
6 ’s 
working
4
1 This 
year 
2 Every 
year 
3 At 
the 
moment 
4 Usually 
5 Right 
now 
6 Twice a year 
5
1 
✓
2 
✗
3 
✓
4 
✗
5 
✓
6 
✗
6
2 dramatically 
3 hard
4 happily
5 fully
6 fast
7 well
8 badly
7
1 is 
made
2 can 
be 
used
3 goes
4 is 
called
5 give
6 is closely related
7 contain
8 can 
be 
found
9 are 
drunk 
8
1 It’s not done / it’s done 
2 Is ale drunk / It’s mainly drunk 
3 Are any Korean cars manufactured / are 
produced / ’re still not made 
4 will it really be needed / must be delivered
9
1 b 2 a 3 c
10
1 by quality control inspectors 
2 
✓
4 Success stories
(pages 124 and 125 in the Student’s Book)
1
/
d
/ realized, closed, complained, prepared
/
t
/ developed, discussed, fi nished, introduced
/
id
/ started, constructed, accepted, visited
2
1 became 
2 began 
3 brought 
4 bought 
5 chose 
6 cost 
7 fell 
8 found 
9 forgot 
10 gave 
11 went 
12 grew 
13 had 
14 kept 
15 knew 
16 left 
17 lost 
18 made 
19 met 
20 paid 
21 saw 
22 sold 
23 set 
24 spoke 
25 spent 
26 took 
27 told 
28 thought 
29 understood 
30 wrote
3
1 were, didn’t like, met 
2 did, 
meet, 
met 
3 did, start, started, wasn’t, contained 
4 did, make, made, didn’t have 
5 was, grew, paid, clicked 
6 did, have, had, found, introduced, made, 
highlighted, blocked
4
a) 2, 3 
b) 1, 4 
5
1 was 
walking 
2 were you looking 
3 wasn’t 
listening
6
1 a 
2 a 
3 b 
4 a 
5 a 
6 b
7
1 was 
checking, 
noticed 
2 joined, 
were 
expanding 
3 were going, arrived 
4 took, 
was 
sitting