The 7 Habits of Highly Effective People

see also
inside-out process
character:
and communication, 237-39
three traits of, 217-21
Win/Win, 216, 217-21
Character Ethic, 18-23, 148
vs. Personality Ethic, 18-21, 30, 32, 187, 238-39
primary greatness trait in, 21-23
principles and values of, 18, 32
Chariots of Fire
, 221
church centeredness, 117-18, 125, 127
Churchill, Winston, 262
Circle of Concern, 81-85, 90-91, 257, 258
Circle of Influence, 81-91
commitments and promises in, 91
expanding of, 86-88, 89-90
negative energy and, 83, 84
one on one in, 257-59
positive energy and, 83
in relationships, 222
renewal in, 289, 304
classroom, synergy in, 265-67
coherence, 160-61
commitment(s):
involvement and, 143
making and keeping, 91-92, 188, 193-94, 217
in upward spiral, 306
“Common Denominator of Success,” The (Gray), 148-49
communication, 17, 195
character and, 237-39
and Emotional Bank Account, 188-190
empathic, principles of, 235-60
four basic types of, 237

---

from inside-out, 310-14
integrity and, 197
levels of, 270
in relationships, 220-23
synergy and, 264-65, 269-71
third alternative in, 271-74
see also
listening; understanding
compensation system, 231-32
competition, 206, 208-9, 210, 215, 229, 230
compromise, 221, 222, 270-73, 281
computer metaphor, 70, 129, 135, 169
conditioning, 67-68, 70, 71, 89
confrontation, 196-97
conscience, 70, 128, 147, 319
education and development of, 305-6
as human endowment, 70, 71, 92, 100, 103-6, 130, 146, 147, 305
in proactive model, 71
in time management, 171
consequences:
of actions, 91, 123
as expectation, 174, 224, 228, 232
four kinds of, 227-28
consideration, 216, 218-19, 255
Constitution, U.S., 107-8
contribution, as law of life, 199
cooperation:
vs. competition, 205-6, 208, 209, 229, 230
creative, principles of, 261-84
as law of life, 199
and levels of communication, 270
Copernicus, 29
courage, 201-2, 216, 217-19, 255, 284
creation: 
by design or default, 100
first, 99-106, 129-31, 134, 146-47
leadership and management, 101-3
mental and physical, 99-100, 146-147

---

rescripting as, 103-6
second, 99-103, 147
creative process, 
see
synergy
creative values, 74
credibility, 221-22, 255
crises, 151, 152, 154, 156, 159, 161
Daily Private Victory, 296, 303, 304, 316, 318
daily vs. weekly scheduling, 161, 165-68, 171
Declaration of Independence, U.S., 34, 108
defensive communication, 270
delegation: 
agreements, 223-24, 227
five elements in, 174, 223-24
“gofer,” 173, 226
increasing P and PC by, 171-72
stewardship, 173-79, 223-24, 227
in weekly organizing, 168
deMille, Cecil B., 33
dependence, 49-51, 199, 274
desire, 47, 48, 92
determinism:
paradigm of, 70, 78, 79
three theories of, 67-68
development, 
see
growth 
diagnosis before prescription, 243-45
differences, valuing, 263, 274, 277-79, 284
dignity, 34
direct control, 85-86
discipline, 148, 186
as law of life, 199
in time management, 157-58
doing, in upward spiral, 306
driving forces, 279-83
Drucker, Peter, 101, 154, 227
duplicity, 21, 196, 217

---

ecology, 283
education, 265-67, 294-97
effectiveness, 52-4, 101, 188, 283
efficiency vs., 91, 98, 161-62, 169-170, 171
habits and paradigm of, 47, 48, 52-54, 56, 59, 67, 92
by organizational PC, 57-59
personal, 42, 147
Einstein, Albert, 42
Einsteinian relativity paradigm, 29
Eliot, T. S, 44, 319
Emerson, Ralph Waldo, 22, 318
Emotional Bank Account, 188-90
relationships and, 221-22
six major deposits in, 190-202
understanding and, 239, 241-43, 248, 251-59
emotional deposits, 190-202
apologizing sincerely, 197-99
attending to little things, 192-93
clarifying expectations, 194-95
keeping commitments, 193-94
laws of love and laws of life in, 199-202
showing personal integrity, 195-97
understanding individual, 190-92
emotional dimension, in renewal, 288, 297-99, 302, 304
emotional responses, 251
empathic communication, principles of, 235-60
empathic listening, 239-43