CODA
T
he story about freedom and value doesn’t end in the Western world;
these themes are just as important in helping people create opportunities for
themselves wherever they are. In many parts of Africa and Asia, more
people work as buyers and sellers in the informal economy than work as
employees for someone else. They may not all be professional bloggers or
mobile application developers (yet), but they earn their living through the
principles outlined in this book.
In Phnom Penh, Cambodia, I met a tuk-tuk driver named Rhett. Tuk-tuks
are the open-air taxis of Southeast Asia in which you can ride anywhere in
the city for a dollar or two. Some tuk-tuk drivers, just like some cab drivers
in other places around the world, are unreliable and dishonest. Rhett,
however, is both reliable and honest, always arriving early to pick up a
passenger and sometimes delivering regular customers to their destinations
at no charge.
Most tuk-tuk drivers in Cambodia make just $2 to $5 a day, but Rhett
earns up to $50 a day. He does this through a combination of hard work and
careful strategy. The hard work comes by not sleeping or gambling the
afternoon away as many of his colleagues do. The strategy lies in
understanding that he is better off by serving regular clients instead of
constantly roaming the streets looking for one-time fares. While I was in
town visiting a friend, Rhett made it clear that he was at my service, giving
me his mobile number and telling me to call him “day and night.”
After his core business model of serving regulars was established, Rhett
created “multiple streams of income” by adding a sign for a popular bakery
on the back of his tuk-tuk. The bakery pays him a fixed amount each
month, plus a small commission for any business he brings in. He also
regularly asks his customers for referrals and testimonials to increase his
client base. If a customer needs help getting to a destination outside of
Phnom Penh, Rhett will find a taxi or bus driver available for hire, making
sure he is honest and then following up with the customer after the trip to
confirm that all went well.
He does all of this while speaking only limited English (“I practice every
day, but my tongue becomes tired,” he told me) and without any formal
education at all. Some of the extra money he earns goes to a savings fund, a
safety net almost no other tuk-tuk driver has. His daughter is now in
college, the first in their family to finish high school.
As you work to improve your own circumstances, with freedom as the
goal and value as the currency that gets you there, consider how these
principles apply elsewhere. I like Rhett’s story because it shows that
creativity and initiative will get you far, regardless of the starting point. In
many parts of the world, however, the starting point is much farther away
than it is for most readers of this book. Starting a business in the developing
world is often a difficult, highly bureaucratic endeavor—which is why so
many people like Rhett operate in the informal sector. In some of these
places, millions of people still lack access to clean water and other basic
needs.
In my own business and writing career, I invest at least 10 percent of all
revenue with organizations that make better improvements around the
world than I could make on my own. (This includes the royalties for this
book, so if you’ve purchased it, thanks for the help.) I don’t consider this
investment a charitable act; I consider it a natural response to the fact that
I’ve been more fortunate than others.
While creating freedom for yourself, how can you be part of a global
revolution to increase opportunity for everyone? If you’re not sure, you can
join the $100 Startup community in our campaign for clean water in
Ethiopia by visiting
charitywater.org/aonc
. You can also sign up with
groups, such as
Kiva.org
and
AcumenFund.org
, that provide loans (usually
very small ones) to help people start microbusinesses in their own
communities.
Of course, these answers aren’t the only ones. If you have a better answer
or just a different one, work on that instead. Pursue your dream of freedom
wherever it leads … while also thinking about how it can intersect with
creating more opportunities for people like Rhett.
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