Take lots of time, be patient, and ask into it by saying "I see some emotion coming up for you, can you tell me what it’s about?" and then "what would you like to do right now?" -and "what do you need from me

Take lots of time, be patient, and ask into it by saying “I see some emotion coming up for you, can you tell me what it’s about?” and then “what would you like to do right now?” –and “what do you need from me?” Continue to support them until safety is restored.