T he r eader ’

 
TEST B
 
You are a general manager at ABC Advertising Company and have received a request from 
XYZ Company. They want you to create a specific division for marketing their new line of jeans. 
Write a statement of purpose and a summary of the proposed project.

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112 Chapter 22, Reading in the Workplace 

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NAME______________________________DATE___________________SCORE___
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CHAPTER 23: Reading Personal Mail 
 
TEST A
 
Answer the multiple-choice questions based on the content of the chapter. 
1. It is recommended that a person treat personal mail the same as business correspondence and 
A. read it over several times. 
B. discard it. 
C. handle it once. 
2. In today’s world, most daily correspondence 
A. is all pleasure. 
B. calls for action. 
C. is from government agencies. 
3. Which of the following would not be on a Visa bill? 
A. account number 
B. payment date 
C. local service charges 
4. Many experts recommend that a person be extremely careful when
A. responding to mail advertising. 
B. throwing away “junk” mail. 
C. signing the back of a credit card. 
5. Besides finance charges, most credit card companies charge 
A. for being over the credit limit. 
B. for cost of convenience. 
C. an annual fee. 

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114 Chapter 23, Reading Personal Mail 
6. One major promotional gimmick to get you to buy CDs is to offer 
A. a discount on all CDs. 
B. “free” CDs. 
C. the latest in CDs. 
7. When using sale coupons to buy clothes in department stores, designer items are usually 
A. not included. 
B. included. 
C. cheaper. 
8. If the members of an organization to save the whales wanted to get you to contribute to its 
cause, they might 
A. ask your religious affiliation. 
B. appeal to your emotions. 
C. appeal to your political beliefs. 
9. “S and H” on catalog sales stands for
A. service and handling. 
B. save and handle. 
C. shipping and handling. 
10. Because of discrepancies and for personal purposes, a person should keep receipts for paid 
bills for approximately 
A. six months. 
B. one year. 
C. five years. 

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Chapter 23, Reading Personal Mail 115