South Bay Cities Council of Governments (sbccog) In partnership with the Southern California Gas Company py2004/PY2005 Energy Efficiency Program Proposal cpuc proceeding Number R. 01-08-028 Submitted to the California Public Utilities Commission September

B. Marketing Plan

The SBEERC will use a wide range of methods to market the SBEERC services, including:

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  Flyers used to market specific seminars to targeted markets;
  
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  Inserts in member agency water bills;
  
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  Descriptions of the technical centers, exhibits and demonstration capabilities are detailed on the Web site.
  
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  A general information brochure that briefly describes all the services available at the SBEERC.
  
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  SBER web site and community events
  

Promotion of education and information programs offered by the SBEERC will be accomplished through various means, including newspaper articles, ads, mail inserts, newsletter articles with industry partners (e.g. Chambers of Commerce), an SBEERC newsletter delivered via direct email and through local jurisdiction bill inserts (e.g. water bills). Events will be listed on all local events calendars, including the SBER web site and that of the local SBCCOG cities. Requests will be made to include this information on the web site of libraries, and various electronic media like the South Bay Economic Development Partnership’s Events & Notices page on their web site. The SBEERC will also take a travel display of information on the road to community events.

A detailed marketing plan will be developed during the first 2 months of the program.

C. Customer Enrollment

The program targets all SCE/SCG electric or natural gas customers, with an emphasis on hard-to-reach audiences of low-income, seniors, renters and non-English speaking audiences of diverse ethnic backgrounds.

Enrollment for programs will be accomplished through various means, including email, phone and fax to the SBEERC.

D. Materials

This program will produce co-branded (SBCCOG/SCE/SCG) residential and non-residential fact sheets. Direct mailings about the program may be sent to target audiences with general program information. The program will distribute SBER as well as SCE/SCG statewide materials (Express Efficiency, SBD, SPC, upstream HVAC and motors (if approved), schools, single and multi-family rebate programs, as well as conducting workshops and community events.

E. Payment of Incentives

As an information only program, there will be no incentives paid to customers.

F. Staff and Subcontractor Responsibilities

Table 4 describes the relative roles and responsibilities of SBCCOG and SCE/SCG staff and subcontractors.

Table 4: Roles and Responsibilities
Staff or Consultant	Role/Responsibility	Level of Effort
SBEERC Program Director	Overall coordination of SBEERC-SCE/SCG partnership	1.0 FTE
SBEERC Project Manager	Day-to-day operations and project management activities	1.0 FTE
SBEERC Administrative Assistant	Day-to-day administrative issues	0.5 FTE
IOU Program Manager	Coordination with IOU resources and statewide programs	0.3 FTE
Consultant- K.J. Kammerer & Associates	Technical assistance with overall program management and implementation	As needed to augment local resources

G. Work Plan and Timeline for Program Implementation

Table 5 outlines the work plan and timeline for accomplishment of major program objectives.

Section III. Customer Description

1. Customer Description

This program seeks to serve a wide range of customers in the SBCCOG region.

The market segments addressed by this program are indicated in the following table:

	Market Segment
Program Element	Agricultural	Commercial	Industrial	Government	Residential – multi-family	Residential – single-family	Institutional	Schools	New Construction
Energy Efficiency Resource Center									

2.