Software Engineering

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4.3 
Complexity control mechanisms
4. 
Post-development process architectures.
 Each of the post-development pro-
cesses should be defined to address how the software product will be distributed 
and sustained, and end-user training provided.
●
 
Training process architecture.
 The training process architecture should iden-
tify the training program in terms of training courses, materials, facilities, 
and automated aids that must be provided to assist the end user gaining an 
understanding and proficiency in the software product operation. The use 
of third-party training organizations, training of customer training staff, or 
enterprise training capabilities should be considered.
●
 
Distribution process architecture.
 The distribution process architecture 
should identify the various approaches by which the software product will 
be shipped, installed, and transitioned into operational status. Software 
media content (executable files, installation, and users’ manuals) should be 
identified and the means of distributing the media should be addressed. The 
use of boxed media versus electronic media delivery should be evaluated to 
determine the best avenue for transmitting the software product and manuals 
to customers.
●
 
Sustainment process architecture.
 The sustainment process architecture 
should identify the types of product and customer support that must be pro-
vided. The problem resolution process and procedures should be defined, 
and the facilities, tools, and staffing requirements for product sustainment 
should be specified. The approach to developing and distributing problem 
remedial patches and preplanned product enhancements should be described 
and characterized.