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Listen more than you talk



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Listen more than you talk

Another lesson you learn in sales is to get your customer to talk more than you. When talking with people you should try to hear their problem and have a solution for them, even if it means directing them away from your company if you can’t solve their issue. They will appreciate the help and understand that you’re really there to help them. By listening more than you talk, you learn how to ask the right questions at the right time. People often do not want to talk to people they do not trust. A job in sales teaches you how to ask the right questions to get your prospect talking. By listening to them to speak, you allow them to become comfortable doing business you. People love talking about themselves and their issues. Just listening and responding with care builds trust. Trust grows very slowly and it can all be lost in a moment.

You also learn how to find out what someone wants without them explicitly telling you. People often say one things while meaning another. They may not realize what they are really communicating, but by listening and learning to understand their real need will make you a better salesperson and friend. Listening is a skill that many people do not make steps toward improving. It is one of the best ways to build trust between people.


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