Potential strengths
Service contracts are usually most suitable where the service can be clearly defined in the
contract, the level of demand is reasonably certain, and performance can be monitored easily.
Service contracts provide a relatively low-risk option for expanding the role of the private sector.
Service contracts can have a quick and substantial impact on system operation and efficiency,
and provide a vehicle for technology transfer and development of managerial capacity.
Service contracts are often short term, allowing for repeated competition in the sector. The
barriers to entry are also low given that only a discrete service is up for bid. The repeated
Structuring a PPP: Available PPP Options 9
0 Public–Private Partnership Handbook
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