Production and Operations Management Systems Chapter 1: Introduction

After reading this chapter, you should be able to (continued):

• Explain how special P/OM capabilities provide competitive advantages.
• Relate information systems to the distinction between production and operations.
• Explain how the input–output (I/O) model defines production and operations.
• Describe the stages of development of companies with respect to OM and P/OM.
• Discuss positions in P/OM that exist in the organization and career success in P/OM as a function of process types.
• Explain the effects of globalization on P/OM careers.