Pearson New International Edition International pcl tp indd 1

Objective 1
Objective 3
Review the role of the 
night auditor in managing 
guest and city ledgers,
in monitoring guest credit
balances, in completing
end-of-day reconciliations, 
and in completing other
night audit tasks.
Objective 5
Identify the types of data
most important for night
audits, review how data
are reset to a zero balance,
and discuss basic 
procedures to archive
appropriate data.
Explain procedures used
by the night auditor to
reconcile guest folios,
undertake bucket checks,
bill no-shows, and 
establish end-of-day
balances.
Objective 2
Objective 4
Discuss the purpose of
common night audit 
reports, note sources of
report data, and explain
common types of night
audit reports.
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NIGHT AUDIT AND REPORT MANAGEMENT
C. Date the folio was printed
D. Room number and, in this example, a track code (SFGM)
E. Date and military time of guest’s arrival
F. Date and military time of guest’s departure
G. Frequent-traveler or mileage-member number. In this example, the guest is
not a member of the clubs in which the hotel participates.
H. Initials of the staff member checking in the guest.
I. Initials of the staff member checking out the guest.
J. Guest’s name and address
K. Date of any credit or debit postings
L. Description of charges and payments
M. Comment section to further explain charges and payments
N. Amount of charge or payment
O. In this example, a transfer of charges to a direct bill account (room and tax
charges)
P. In this example, a cash payment for incidentals
Q. Total owed by the guest (balance due) after check-out
R. Signature line for use if a payment card is used to settle the guest’s bill
Altoona Hotel