Bog'liq Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)
Discussion Questions: 1. In some cases revenue managers should implement yield management proce-
dures. Provide examples of commonly occurring situations in hotels where
these procedures would be appropriate.
2. In some instances room rates should not be increased for selected guests even
when yield management data suggest increases. Can you think of examples of
situations when the revenue manager’s common sense should prevail?
3. Figure 15 reviews RevPar comparisons for the Altoona Hotel and two competi-
tive hotels. In which of the three hotels would you like to be the revenue man-
ager? Why?