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WHEN DO WE SHARE YOUR INFORMATION?
We share your personal information with third parties, including service providers, regulated
institutions (e.g., financial institutions), affiliated entities, and business partners as set out in
the table below. In the table below, we also list the reasons why we share information.
How and Why We Share Your Information
Does
Payoneer
Share?
With our service providers and affiliates
–
for our business purposes,
such as to assist us with the provision of our services and to verify your
identity, prevent, detect and protect against fraudulent activity or abuse
of our services, conduct internal research and analytical assessments,
process your transactions, maintain your account(s) and provide you
with customer care services. These include internet service providers,
data and cyber security services, banks, financial institutions, payment
processors, financial services providers, remote access services; service
providers that help us verify your identity and help us comply with our
legal and regulatory obligations; and our business, legal, tax, financial
and other advisors, on a confidential basis. Such service providers may
differ based on the services provided to you and your jurisdiction.
Yes
With fraud prevention and detection service providers
–
which provide
fraud prevention, detection, protection services, or other similar
services, on our, or our se
rvice provider’s, behalf. Such service providers
may keep records of information provided and use it when providing
fraud detection and prevention services to other users of their
databases.
Yes
For marketing purposes:
1.
With our service providers and our affiliates
–
to market our own
products and services; and
2.
With non-affiliated third parties for joint marketing purposes.
Yes*
With Payoneer clients, customers or third parties using our services - to
perform our services, assist in carrying out your transactions with such
clients, customers or third parties or for purposes of our refer-a-friend
program(s). In addition, where a Payoneer card is issued to you as an
expense card under a Corporate Client expense card program (in
accordance with our Terms and Conditions) - we may share information
related to usage and balance of the card with such client.
Yes
In response to legal process
–
to comply with the law, a judicial
proceeding, subpoena, court order, or other legal process.
Yes
In connection with business transfers
–
to another entity if we are
acquired by or merged with such other entity, if substantially all of our
assets are transferred to such other entity, or as part of a bankruptcy
proceeding.
Yes
To protect the rights, property, or safety of us and others
–
we may
disclose personal information to our business partners, service
providers and other third parties when we believe it is necessary or
appropriate. This includes exchanging and/or jointly using information
with other companies, businesses and organizations when you use our
services in connection with such third parties’ or their affiliates’ services
and/or when we facilitate the processing of your payments on other
platforms or websites operated by our users, for the purpose of us
and/or them investigating, preventing, or taking actions regarding
suspicious or high risk transactions, illegal activities, suspected fraud or
fraudulent operations connected to such other entities’ businesses
and/or our services, situations involving potential threats to the safety of
any person, violations of our or their Terms and Conditions or this Policy,
or as evidence in or otherwise connected to litigation in which we or they
are involved.
Yes
Aggregated and de-identified information
–
we may disclose aggregate
or de-identified information about users for marketing, advertising,
research, or similar purposes.
Yes
With consumer reporting agencies, as permitted by law, with respect to
users from the United States.
Yes
As a participant in Amazon’s Payment Service Provider Program,
designed to enhance its ability to detect, prevent and take action against
bad actors so Amazon and participating PSPs can continue to protect
customers and sellers from fraud and abuse, if your Payoneer account
is registered with Amazon, we would share with them certain data
collected during the account sign-up process and as you use our
services. This may include, as applicable, “Know Your Client” data such as
identity data (e.g. name, nationality), contact information (e.g. address)
and details regarding your accounts with Payoneer and your bank
account(s). If your Amazon account is deactivated or terminated by
Amazon due to abuse, fraud or illegal activity, we may share additional
information, including limited transaction related information. Please
see Amazon’s PSPP Policy Help page for important details
here.
Yes
If you do not want us to use your details for marketing purposes, and/or to pass your details
on to third parties for joint marketing purposes, please contact us through the various
communication channels available, as listed under the Section titled
“CONTACT US,
QUESTIONS, UP
DATING YOUR INFO, OPTING OUT”
below. You will also be able to unsubscribe
from any marketing emails sent to you by Payoneer using a link provided in such emails.
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