Learn or leave the market

CHAPTER 7
SKILLS OF BUSINESSMEN
AND LEADERS
OF THE FUTURE

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 Chapter 7. Skills of Businessmen and Leaders of the Future.
In contrast to the classic image of the 
20th-century office worker, the quality 
that is most valued in employees 
today is critical thinking. With 
the advancement of technology, 
machines, even in the white- 
collar world, perform routine and 
repetitive tasks. Old methods and 
prototypes have become obso-
lete. The business of the future 
requires acute, critical and hard 
analysis, as well as quick and easy 
solutions. Employees of the future 
are people who can assess and plan 
and are 
lifelong students, always ready 
to learn new things.
A NEW EMPLOYEE IMAGE
Teamwork has never been more valued than it is now. Given the 
complexity of problems and solutions in the 21st century, lone wolves 
and isolated geniuses are no longer as effective. The extending reach 
of business highlights the need for cross- cultural management. 
Management in this century is based on flexibility and is carried out 
by small, close-knit teams. Such cooperation requires the following 
knowledge and skills from employees of the future:
▶
delegation of authority;
▶
active listening;
▶
providing feedback;
▶
conflict management (to resolve heated arguments)
This list can go on and on indefinitely, but these are the main skills 
that are the basis of teamwork. However, the most important skill 
for anyone is the skill of communication. Because of global outsourc-
ing, a lot of communication is carried out between different cultures 

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Skills of Businessmen and Leaders of the Future. Chapter 7.
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in different languages. It is usually done via email or online, rather than 
face-to-face. It also requires cross- cultural sensitivity and willingness 
to adapt to the needs of others.