Topic: The famous samsa brand "Grand Somsa" began its activity near your



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Topic: The famous samsa brand “Grand Somsa” began its activity near your 
house. Your friends have come to watch the final match of Liverpool and Real 
Madrid last night. Having consulted with your friends, you ordered ten samsas 
with minced meat. The order has come on time. You and your friends began 
enjoying eating samsas. Nevertheless, while watching football, one of your friends 
began having discomfort in his stomach and coughing at once, which made you 
feel very awful. Later your friend told you that he has a life-long allergy to 
mushroom. You figured out that courier brought samsas not only with minced meat 
but there was a mushroom filling as well that caused trouble with your friend. You 
felt angry about it and decided to write a complaint letter to an administrator of the 
restaurant. Write a letter of complaint to the restaurant manager. Write one 
paragraph for each of the topics below. The letter should be at least twelve to 
fifteen (12-15) sentences. Write no less than 150 words. Revise your letter, if 
necessary. Pay attention to your vocabulary (legal terminology), grammar, letter 
format, sentence structure, word order and spelling. Do not copy and paste the 
topic. 
1. Salutation 
2. Explain the detailed explanation of the problem.
3. Offer a suggestion on how to improve the situation and how this could 
have harmed the health of your friend and even inflict the physical harm to them. 
4. State your position on this issue and use reasonable examples to justify 
your position. 
5. Make a conclusion how such situation should be resolved and what could 
be the decision of the judge based on legislation if you go to the court with a 
similar claim.
6. Closing remarks 


Complaint Letter 
Dear, Mr Manager of "Grand Somsa" 
I am writing to you to complain about your Somsa that I ordered to my 
house yesterday. At that time my friends paid a visit my house to watch the final of 
Liverpool and Real Madrid. I ordered 10 samsas with only minced meat. I have no 
complaint about the service because it was delivered on time without delay. I 
should admit that we enjoyed your samsa and service a lot. But, unfortunately one 
undesired situation happened that one of my friends had an allergy to mushrooms, 
so he suddenly coughed and had ache in his stomach. Then I realized that you 
delivered us not only our minced meat filled samsas, but with mushrooms filled. I 
was annoyed from this uncareness. 
If it was deliberate action, I would not have my choice to judge based on 
legislation.
I would like full compensation for this decision. 
I hope you understand me correctly.
Your faithfully, 
Zuhriddin Makhmatqulov 

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