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institutions together with state-of-the-art instruments. In addition to the purely technical issues
raised by these requirements, however, the research agenda for creating such "collaboratories"
must address fundamental psychosocial questions.
Desktop video conferencing is a next logical step in the use of collaborative tools and may be
as widely available within 10 years as e-mail is currently, provided that adequate bandwidth can
be supplied. Users can now obtain rudimentary desktop video conferencing systems for as little
as $100 using the CUSeeMe software from Cornell University; such systems provide crude
service today but offer great promise. The Internet Engineering Task Force (IETF) and several
universities are using the MBone to broadcast symposia and conference events worldwide. Video
conferencing systems based on integrated services digital network (ISDN) services and
asynchronous transfer mode (ATM) are now available commercially, offering high-quality
images and advanced application sharing features. "Plain old" telephone service (POTS)-based
video conferencing is expected to be available with the next release of major PC operating
systems.
The low cost of desktop video conferencing equipment and the ability to operate over a
variety of media types will enable scientists who have access to these technologies to
communicate more readily. These types of technologies can help improve the efficiency of
scientific fieldwork, especially in remote areas, but only if they are supported by links with
sufficiently high bandwidth. Investment in commercial products that support information sharing
and workflow has accelerated as vendors recognize the importance of multiuser support to
acquiring and sustaining market share.
Growing Capabilities for Natural Language Processing. Natural language processing has
been an active branch of artificial intelligence for decades. Recent approaches and products have
significantly improved automated document subject classification. In addition, the Internet has
greatly increased interest in capabilities for indexing and locating knowledge, thus contributing
to the rapid growth of the text retrieval industry. Users can now gain more rapid access to a
wider base of scientific information. Moreover, numerous products (e.g., Fulcrum, Context,
Limbex, InQuizit, Excaliber, Excite, Systran) and services (e.g., Digital Equipment's Alta Vista,
Yahoo, Lycos, Dejanews, InfoSeek) are now using natural language processing capabilities to
help organize information. More advanced products from the U.S. government's Tipster project
are maturing for "information robot" ("knowbot") applications, such as agent-based information
gathering, data overload filtering, and extracting key facts from raw text. These new tools
accelerate work by reducing the volume of information that needs to be evaluated.
Slow but steady advances in machine translation are already beginning to produce acceptable
levels of quality for some applications. New applications in handwriting and voice recognition as
well as voice synthesis promise to bring the world's information resources within reach of many
who previously had been excluded because of language differences or disability. The
development of new language-processing capabilities is increasingly important as the historical
dominance of English in data networks gives way to multilingual communications.
The ability to perform automated language translation, though still crude, facilitates global
data and information access by helping users with native languages other than English to
participate in scientific activities. Although current investment is limited to a small number of
the languages most widely used for political and economic purposes (e.g., English, French,
Chinese, Japanese, Spanish, Russian, German), advancing techniques in language processing and
computer power will make extension to new language domains less costly and time consuming.
Some databases, such as the European Dictionaire Automatique, have been developed explicitly
to facilitate machine translation and semantic analysis.
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