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Reviews and Trust Rating
Of course, you need to work only with a broker that
is trusted and reliable. Therefore, before you even sign up for an account with
any broker, be sure to check the reviews given by other investors. An easy way
to do this simply to use your favorite browser, key in the search bar the name of
the broker, and simply add the word 
reviews
. Hit the Enter key, and you will find
a list of pages that will most probably have the reviews on your chosen broker.
Take note not to limit yourself to only one review website. After all, it is not
uncommon for brokers to hire freelance writers to come up with a positive write-
up about the broker’s business.
Also, pay attention to the dates when the latest reviews were done. If the latest
positive reviews were made about a year ago, then be cautious. After all, the
management team and even the policy of a broker may change from time to
time.
Mobile Feature
These days, most people access the Internet using their mobile phones. It is
easier and simply more convenient. Your broker should also provide you with a
platform that has a mobile feature. This means that you should be able to
manage your account and make investments by simply using your mobile phone
— and the process should be as convenient as you are when you use a desktop
computer. Do not worry; brokers with a high rating always have a mobile
feature. In fact, having a mobile feature is one of the reasons why people like
certain brokers.
Customer Support
Take note of how you can contact the customer support team. Is there a number
that you can call at any time? Also, check if the broker offers a live chat feature
on the site. If the broker can only be contacted via e-mail, then test just how fast
it can respond, and pay attention to how professional it handles your inquiry. A
good way to do this is by sending a message to customer support asking for any
substitute documents that you may submit when you make your first withdrawal

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request. Ideally, the customer support should be able to respond with an answer
to your inquiry within 24 hours.

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