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Mentoring
, 
445
Middle line, 127 
Minimum price legislation, 114 
Minimum prices, 114 
Minimum wages, 115 
Mintzberg, 126, 304 
Modular organisation, 135 
Module
, 
227
Monetary policy
, 
76
, 78 
Money laundering
, 
282
Money markets, 158 
Monopolistic competition, 117 
Monopoly, 116 
Morale
, 
379
Motivation
, 
378
Mourning/adjourning, 367 
Multiplier effect, 60 
Multi-skilled teams, 363 
Mutual associations, 10 
Myers Briggs Type Inventory, 356 
N
egative power, 297 
Neo-human relations school, 302 
Nomination committee, 186 
Non-commercial undertakings, 203 
Non-current assets, 216 
Non-executive directors
, 7, 
187
Non-governmental organisation, 9 
Normal goods, 98 
Norming, 367 
Norms, 126 
Not-for-profit organisations, 6, 211 
O
bey me model, 500 
Objectivity, 487, 503 
Offshoring, 137 
Oligopoly, 116 
Openness, 488 
Openness/transparency, 478 
Operating core, 127 
Operational audits, 244 
Operational management, 140 
Operational strategy, 138 
Operations, 49 
Organisation
, 
4
, 240 
Organisation for Economic Co-operation and 
Development, 178 
Organisation structure, 40, 126 
Organisational authority
, 
295
Other services, 495, 497 
Outbound logistics, 49 
Output controls, 254 
Output-focused structures, 134 
Outsourcing
, 
43
, 137 
Overdue fees, 493 
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INDEX