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b Jamila phones again later, but there is still a problem. What is it?



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2b Jamila phones again later, but there is still a problem. What is it? 
3Work in pairs. Think of a name of your company. Take turns to phone the company and say the answerphone message. 
4a Find the expressions in the Wordlist.
hold on - wrong number - 
 
4b Read and match the telephone calls and the messages. 
1 A: Hello. 
P: Could I speak to Mr. S..., please?
A: I'm sorry he isn't here at the moment. Can I take a 
message?
P: It's Mr. Procter. Please ask him to ring me back as soon as 
possible.
A: I'm sorry I didn't get your name. It's a bad line. Could you 
spell your name, please?
P: P-R-O-C-T-E-R. Mytelephone number is 0207-135545.
A: Right. I'll tell him.
P: Thanks very much. Goodbye.
A: Goodbye.
 
2 К: Hello. Could I speak to Mr. S..., please? 
R: I'm afraid Mr. S ... isn't here today.
K: Is that Rosa? 
R: Yes. Who's speaking, please? 
K: It's Kate here. Mr. Petrov's secretary. 
How are you, Rosa?
R: Fine, thanks. Can I help you?
K: Yes. Could you give Mr. S... a message?
R: Certainly. 
K: I'm phoning about the meeting tomorrow at 10. Ask him to 
come to our office, please.
R:OK. I'll tell him.

Message 
Date: 10 September For: Mr. Smith From: Mr. Procter 
Message: Please call him back on 0207-135545. 
A Message 
Date: 10 September For: Mr. Smirnov From: Mr. Petrov 
Grammar 
I think so. I am afraid not. Have you ever… I have never…
Present Perfect Tense 
Positive 
Negative 
Question 
I have written this book.
You have written this book. 
She/he/it has written this book. 
We have written this book.
They have written this book. 
I have never written this book. 
You have never written this book. 
She/he/it has never written this book. 
We have never written this book. 
They have never written this book. 
Have I written this book?
Have you written this book? 
Has she/he/it written this book? 
Have we written this book?
Have they written this book? 

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