This Is Marketing: You Cant Be Seen Until You Learn to See


It shouldn’t be called “the culture”



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[ @miltonbooks] This Is Marketing

It shouldn’t be called “the culture”
It should be called “a culture” or “this culture,” because there is no
universal culture, no “us” that defines all of us.
When we’re comfortable realizing that our work is to change “a culture,”
then we can begin to do two bits of hard work:
1. Map and understand the worldview of the culture we seek to
change.
2. Focus all our energy on this group. Ignore everyone else. Instead,
focus on building and living a story that will resonate with the
culture we are seeking to change.
That’s how we make change—by caring enough to want to change a
culture, and by being brave enough to pick just one.
Just enough art
Entrepreneur Alex Samuel points out that when JetBlue launched, it simply
had to be hipper than American and Delta.


But when Virgin America launched six years later, it had to be hipper
than JetBlue. That’s a different hurdle. After all, JetBlue had worked hard to
be hip. The bar had been raised.
Everything in our culture is part of a hierarchy between yesterday, today,
and tomorrow. We don’t get to jump all the way ahead.
Photography works this way, for example. It’s quite easy to be the
photographer who is skilled enough to take yesterday’s pictures. Previous
styles are technically easy to mimic. That’s straightforward. But to be the
one who establishes the next phase takes a leap. A leap into a new way of
doing something, just a bit better and a bit unexpected. Leap too far, though,
and the tribe won’t follow.
Case Study: Gay marriage in Ireland
One way to pass the world’s first national referendum about the right for
gay people to marry would be to state your case, to focus on fairness,
respect, and civil rights.
That rational approach won’t get you very far, though.
An alternative? Brighid White and her husband, Paddy, both nearly
eighty, made a video about their son and about what it meant to them to
support the referendum.
People like us.
It’s easy for some to watch that video and see themselves. As parents. As
traditionalists. As Irishmen.
The essence of political change is almost always cultural change, and the
culture changes horizontally.
Person to person. Us to us.

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