O c t o b e r 2 The Future of Jobs

Average share of workers at risk of
displacement
Expected redeployment
success rate of displaced
workers
41.3%
Average skills instability
among workforce
43.6%
Technology adoption in industry
Share of companies surveyed
Cloud computing
Internet of things and connected devices
Robots, non-humanoid (industrial automation,
drones, etc.)
E-commerce and digital trade
Big data analytics
Encryption and cyber security
3D and 4D printing and modelling
Artificial intelligence (e.g. machine learning, neural
networks, NLP)
Text, image and voice processing
Power storage and generation
Impact of COVID-19 on companies’ strategy
Share of companies surveyed looking to adopt this strategy as a result of COVID-
19
Provide more opportunities to work remotely
76.9%
Accelerate the digitalization of work processes (e.g. use of digital tools, video
conferencing)
73.1%
Accelerate automation of tasks
57.7%
Temporarily reduce workforce
38.5%
Accelerate ongoing organisational transformations (e.g. restructuring)
38.5%
Emerging skills
Skills identified as being in high demand within their organization, ordered by
frequency
1.
Technology use, monitoring and control
2.
Critical thinking and analysis
3.
Active learning and learning strategies
4.
Leadership and social influence
5.
Analytical thinking and innovation
6.
Reasoning, problem-solving and ideation
7.
Complex problem-solving
8.
Service orientation
9.
Resilience, stress tolerance and flexibility
10.
Technology design and programming
11.
Troubleshooting and user experience
12.
Systems analysis and evaluation
13.
Coordination and time management
14.
Quality control and safety awareness
15.
Attention to detail, trustworthiness