O c t o b e r 2 The Future of Jobs

49.1%
Average skills
instability among
workforce
38.2%
Technology adoption in industry
Share of companies surveyed
Big data analytics
Cloud computing
Artificial intelligence (e.g. machine learning, neural
networks, NLP)
E-commerce and digital trade
Internet of things and connected devices
Encryption and cyber security
Robots, non-humanoid (industrial automation,
drones, etc.)
Text, image and voice processing
Augmented and virtual reality
3D and 4D printing and modelling
Impact of COVID-19 on companies’ strategy
Share of companies surveyed looking to adopt this strategy as a result of
COVID-19
Accelerate the digitalization of work processes (e.g. use of digital tools, video
conferencing)
92.9%
Provide more opportunities to work remotely
64.3%
Accelerate automation of tasks
50%
Accelerate ongoing organizational transformations (e.g. restructuring)
35.7%
Accelerate the implementation of upskilling/ reskilling programmes
28.6%
Emerging skills
Skills identified as being in high demand within their organization, ordered
by frequency
1.
Active learning and learning strategies
2.
Complex problem-solving
3.
Analytical thinking and innovation
4.
Technology use, monitoring and control
5.
Technology design and programming
6.
Systems analysis and evaluation
7.
Service orientation
8.
Quality control and safety awareness
9.
Leadership and social influence
10.
Emotional intelligence
11.
Attention to detail, trustworthiness
12.
Management of personnel
13.
Resilience, stress tolerance and flexibility
14.
Reasoning, problem-solving and ideation
15.
Critical thinking and analysis