Deployment of Telework in European Public Administrations

49
Part Two: Selected Cases
67
http://www.missao-si.mct.pt

---

In the framework of the city's commitment to the ‘Bangemann-Challenge’ Barcelona is digitising
information flows within the local administration. The project ‘Integrated Offices’ uses telematics
for inter-operability of different municipal services. To date such offices in ten districts and the
City Hall comprise population register activities, local taxes, a vehicle information system, the car
fines system and claims.
Rather than targeting changes of work organisation solely within the institution several local and
regional governments are focusing their activities on the deployment of telematic applications
among their constituents. The City of Barcelona is setting up a digital information system for the
citizens, providing public terminals with the aim to establish two-way communications between
the administration and the citizens in the future.
The Balearic Islands Government is building up a Telematic Megapark and in the region of
Valencia the small town of Villena is planned to mutualise into a ‘Infoville’. A local ISDN
network will link at least 10% of the 31,000 inhabitants and encourage electronic banking and
shipping, telemedicine and on-line information from the town hall and regional government.
50