So how can you make sure that your feedback is effective? If possible, always try to avoid criticising others. Instead, try to think about it as
“giving constructive, albeit negative, feedback to change their behaviour”. This
will help you to remain calm and give the feedback more effectively. Criticism, or
negative feedback, can also be tempered or appear less brutal when it is given
alongside support for the other person. Begin with a supportive comment such as
“I appreciate all the work you’ve put in on this, but we have a problem with...”
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2.
ADVANCED COMMUNICATION SKILLS
RULES OF FEEDBACK
Develop your feedback skills by using these few rules, and you’ll soon find that
you’re much more effective.
1.