The skills you need guide to interpersonal skills



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2 Advanced Communication(1)

To obtain information
The primary function of a question is to gain information—“What time is it?”
• 
To help maintain control of a conversation
While you are asking questions, you are in control of the conversation. 
Assertive people are more likely to take control of conversations
attempting to gain the information they need through questioning.
• 
Express an interest in the other person
Questioning allows us to find out more about the respondent. 
This can be useful when attempting to build rapport and show 
empathy or to simply get to know the other person better.
• 

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