Promoting the Destination During and After the Crisis
The 2008 airport closures and the 2009 Songkran riots were short-term
crises which occurred within a more prolonged crisis. Beirman (2003) explains that
during a short-term crisis, it is appropriate to suspend destination advertising briefly
and to focus only on crisis response strategies. The TAT too adopted this approach by
placing emphasis on crisis responses during the crisis period. As soon as the crises
were over, they placed the focus on the recovery strategies. Based on the time line of
events, the Thai political crisis was of indeterminate duration and the TAT employed
several marketing methodologies. They included the following:
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