Selected City differences based on Kruskal Wallis Median Rank Tests Factors Arusha Dar es Salaam Mwanza Asymp. Sig. Legal – Expenditure
> Median
6
0
0
0.09
<=
Median 5 3 0
Consulting – Expenditure
>
Median 6 1 0
0.09
<=
Median 3 4 0
Quality of Service in Small Hotels and Restaurants
> Median 3 1 5
0.08
<=
Median 6 8 3
Products and Services Provided in Small Hotels and
Restaurants
>
Median 4 0 1
0.09
<=
Median 6 9 5
Safety of Food Supply
> Median
4
2
6
0.09
<=
Median 5 7 2
Quality of Access to Technology
Training >
Median 8 2 2
0.03
<=
Median 2 7 4
Use of Operations Equipment
> Median
2
2
5
0.03
<=
Median 7 7 1
Training in Accounting
> Median
1
2
5
0.02
<=
Median 9 7 2
Training in Finance
> Median
2
2
5
0.07
<=
Median 8 6 2
Development policies Mean rank tests show that telephones appear to be more important for businesses in Dar es Salaam and
Mwanza than in Arusha (Table 2). All ‘quality of infrastructure services’ were ranked higher by Mwanza than other
two cities. Dar es Salaam ranked them the lowest, except telephone and cell phones where Arusha was the lowest.
Interpretation of ranks that relate to days required to obtain various government licenses and approvals is essentially
reversed. Days required for getting licenses – business and Ministry of Tourism and Natural Resources - were the
higher in Dar es Salaam and Mwanza than in Arusha. K-W M tests also suggest respondents differed in their
perception of quality of labor certification service and land ownership certification. For labor certification, Dar es
Salaam ranked highest while in land ownership Arusha was ranked first. In both cases, Mwanza ranked third. It is
interesting to note that Arusha valued telephone less than the other two cities. Arusha also had a higher percentage
of international travelers and, therefore, it is highly likely that a major mode of communication was via email.
Respondents from Arusha and Dar es Salaam ranked their infrastructure lower than those from Mwanza. This may
be largely because the usage pressure on infrastructure was perceived heavier in these two cities than in Mwanza. It
was interesting to note that even though the Minister of Tourism and Natural Resources was located in Dar es
Salaam it took them a higher number of days to get a license than in Mwanza and Arusha. Still, respondents in
Mwanza needed relatively higher number of days to obtain other licenses.