Marketing Insights From a to Z: 80 Concepts Every Manager Needs to Know


“The trouble with the future is that there are so



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Philip Kotler - Marketing from A to Z

“The trouble with the future is that there are so
many of them.”
The inimitable Yogi Berra said that 
“prediction is very hard,
especially of the future.”
He also despaired: 
“The future ain’t
what it used to be.”
The most truthful prediction is that business will be either bet-
ter or worse. The same can be said for the economy.
Woody Allen commented on how to handle bad times: 
“More
than anytime in history, mankind faces a crossroads. One path
leads to despair and utter hopelessness, the other to total extinc-
tion. Let us pray that we have the wisdom to choose correctly.”
Businesses have relied on economists to predict the future.
There are two types of economists: those who can’t predict the fu-
ture and know it, and those who can’t predict the future and don’t
Forecasting and the Future
67


know it. After asking different economists for an opinion, Harry Tru-
man finally gave up and requested a one-handed economist. He did
not want to hear the words: “On the other hand.” Basically, econo-
mists exist to make astrologers look good.
In spite of this, in order to be in front your business needs to fore-
cast where customers and the economy are moving. Wayne Gretzky,
the brilliant hockey star, when asked how he is always in the right posi-
tion, said: 

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