Retweets are best done late at night.
They are most effective when
done between 10pm and 11pm ET and on Sundays, according to Track
Maven. They should also come with the world “Retweet” in all caps or
with exclamation points to increase retweets.
You can test this theory out and see how it impacts your engagement.
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Twitter responses have to be done in less than an hour.
According
to a Lithium Technologies research, 53% of the users who tweet you
expect your reply within the hour.
Use tools to monitor your customer support tweets and check your
Twitter email alerts to respond to your tweets fast.
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