Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Unified communications  

Integrates disparate channels for voice

communications, data communications, instant messaging, e-

mail, and electronic conferencing into a single experience where

users can seamlessly switch back and forth between different

communication modes.

Unified Modeling Language (UML)  

Industry standard methodology

for analysis and design of an object-oriented software system. 

unified threat management (UTM)  

Comprehensive security

management tool that combines multiple security tools,

including firewalls, virtual private networks, intrusion detection

systems, and Web content filtering and anti-spam software.