Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

sociotechnical view

Seeing systems as composed of both technical

and social elements.

software localization  

Process of converting software to operate in a

second language.

Glossary

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software package  

A prewritten, precoded, commercially available set

of programs that eliminates the need to write software programs

for certain functions.

spam  

Unsolicited commercial e-mail.

spamming  

Form of abuse in which thousands and even hundreds of

thousands of unsolicited e-mail and electronic messages are sent

out, creating a nuisance for both businesses and individual users.

spyware  

Technology that aids in gathering information about a

person or organization without their knowledge.