Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

partner relationship management (PRM)  

Automation of the firm’s

relationships with its selling partners using customer data and

analytical tools to improve coordination and customer sales. 

patch  

Small pieces of software to repair the software flaws without

disturbing the proper operation of the software.

patent  

A legal document that grants the owner an exclusive

monopoly on the ideas behind an invention for 17 years;

designed to ensure that inventors of new machines or methods

are rewarded for their labor while making widespread use of their

inventions.

peer-to-peer  

Network architecture that gives equal power to all

computers on the network; used primarily in small networks.