Software Engineering

8.4.3 
Identify post-development process characteristics
The operational model and support concepts should be analyzed to identify and 
specify the requirements for packaging, distribution, and installation. Software sus-
tainment involves “the processes, procedures, people, material, and information 
required to support, maintain, and operate the software aspects of a system.”
3
 These 
requirements may involve functionality that must be addressed during functional 
analysis and application design synthesis. In addition, the approach selected for 
achieving each of these processes may have a schedule impact on product release, 
as well as product and program costs.
Packaging may be done via external sources and may include media replication 
(e.g., compact disc duplication), user manuals and installation instruction reproduc-
tion, packaging artwork, product packaging, and boxing for shipment.
3 
Sustaining Software-Intensive Systems, May 2006, CMU/SEI-2006-TN-008, 
http://www.sei.cmu.
edu/reports/06tn008.pdf
.

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