The Multitasking Illusion
Some people believe that they can engage in multitasking, going back and
forth between e-mails and important tasks. But people can focus only on one
thing at a time. What they are really doing is called “task shifting.” They are
shifting their attention back and forth, like swinging a searchlight from one
object to another.
After an Internet interruption, it takes about seventeen minutes for you to
shift your total attention back to your task and continue working. This is
precisely why so many people today are working harder and harder, shifting
from e-mail interruptions to work and back again, all day long, and getting
less and less accomplished. They also make more mistakes.
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