Fundamentals of Management, 8th ed

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Part 5: Controlling

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because of its strict dress and grooming requirements—for example, no necklaces or facial

hair for men and only natural nail polish and earrings no larger than a dime for women.

Likewise, Enterprise Rent-A-Car has a set of 30 dress-code rules for women and 26 rules

for men. The firm was recently sued by one former employee who was fired because of the

color of her hair.

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UBS, the large Swiss bank, had (until recently) a 44-page dress code that

prescribed, among other things, that employees should avoid eating garlic and onions (so as

to not offend customers), keep their toenails trimmed (so as to not tear their stockings or

socks), and wear only skin-colored underwear (so it could remain unseen). Men were

instructed in how to knot a tie, and everyone was encouraged to keep their glasses clean.

(When the dress code was made public in 2011, UBS indicated that it would be making

some revisions!

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)