Ignore your followers
You must avoid ignoring your social followers regardless the circumstances. People might want
to praise your company, they might need question answered or they just want to express their
dissatisfaction with the product or services you provide, and nowadays, people are most likely
to use social networks for this purpose. In all of these situations, you as a representative of a
company, have to provide response in a timely manner. Not only does this help the people who
posted the praise or a potential problem, but this kind of conversation will also be visible to the
other social network users, which might affect those who are to become you prospective
customers.
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