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1. Introduction
About marketing
Marketing is often described as a way of communication between a business and potential
customers, in the purpose of presenting and promoting the values of a certain product or
service. The main goal of this communication is to sell. It is a complex discipline that involves a
lot of tasks which will ensure that the communication leads towards this goal. Some of the tasks
include determining target audience, conducting an analysis of the market and consumer
behavior, customer relationship, etc. Marketing as a discipline has been evolving and new
practices are constantly being implemented to keep up with the changes on the market,
changes with the technology, as well as with the changes in the society.
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