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Part 6 The Financial Institutions Industry
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Why Are Scandinavians So Far Ahead of Americans
in Using Electronic Payments and Online Banking?
Americans are the biggest users of checks in the
world. Close to 100 billion checks are written every
year in the United States, and over three-quarters of
noncash transactions are conducted with paper. In
contrast, in most countries of Europe, more than two-
thirds of noncash transactions are electronic, with
Finland and Sweden having the greatest proportion
of online banking customers of any countries in the
world. Indeed, if you were Finnish or Swedish,
instead of writing a check, you would be far more
likely to pay your bills online, using a personal com-
puter or even a mobile phone. Why do Europeans
and especially Scandinavians so far outpace
Americans in the use of electronic payments? First,
Europeans got used to making payments without
checks even before the advent of the personal com-
puter. Europeans have long made use of
giro pay-
ments, in which banks and post offices transfer funds
for customers to pay bills. Second, Europeans—and
particularly Scandinavians—are much greater users
of mobile phones and the Internet than are
Americans. Finland has the highest per capita use of
mobile phones in the world, and Finland and
Sweden lead the world in the percentage of the pop-
ulation that accesses the Internet. Maybe these usage
patterns stem from the low population densities of
these countries and the cold and dark winters that
keep Scandinavians inside at their PCs. For their
part, Scandinavians would rather take the view that
their high-tech culture is the product of their good
education systems and the resulting high degree of
computer literacy, the presence of top technology
companies such as Finland’s Nokia and Sweden’s
Ericsson, and government policies promoting the
increased use of personal computers, such as
Sweden’s tax incentives for companies to provide
their employees with home computers. The wired
populations of Finland and Sweden are (percentage-
wise) the biggest users of online banking in the
world. Americans are clearly behind the curve in
their use of electronic payments, which has imposed
a high cost on the U.S. economy. Switching from
checks to electronic payments might save the U.S.
economy tens of billions of dollars per year, accord-
ing to some estimates. Indeed, the U.S. federal gov-
ernment is trying to switch all its payments to
electronic ones by directly depositing them into bank
accounts, in an effort to reduce its expenses. Can
Americans be weaned from paper checks and fully
embrace the world of high-tech electronic payments?
Chapter 19 Banking Industry: Structure and Competition
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Given the convenience of e-money, you might think that we would move quickly
to the cashless society in which all payments were made electronically. However, this
hasn’t happened, as discussed in the E-Finance box “Are We Headed for a Cashless
Society?”
Junk Bonds
Before the advent of computers and advanced telecommunications, it
was difficult to acquire information about the financial situation of firms that might
want to sell securities. Because of the difficulty in screening out bad from good credit
risks, the only firms that were able to sell bonds were very well-established corpo-
rations that had high credit ratings.
1
Before the 1980s, then, only corporations that
could issue bonds with ratings of Baa or above could raise funds by selling newly
issued bonds. Some firms that had fallen on bad times, known as fallen angels, had
previously issued long-term corporate bonds that now had ratings that had fallen
below Baa, bonds that were pejoratively dubbed “junk bonds.”
With the improvement in information technology in the 1970s, it became easier
for investors to acquire financial information about corporations, making it easier
to screen out bad from good credit risks. With easier screening, investors were more
1
The discussion of adverse selection problems in Chapter 7 provides a more detailed analysis of why
only well-established firms with high credit ratings were able to sell securities.
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