The importance of search engines
Search engines
are a key type of intermediary for organisations marketing their services
online, since today they are the primary method of finding information about a company
and its products. Research compiled by Searchenginewatch (
www.searchenginewatch.com
)
shows that over 90% of web users state that they use search engines to find information
online. Their importance can also be seen from their audience sizes by applying the tools
in Table 2.2 . We will show how search engines can be used for marketing in more detail in
Chapter 9 . As part of marketplace analysis it is useful for companies to assess demand for
products and brand preferences in different countries using tools such as the Google Trends
( Figure 2.5 ) or the Google Keyword Planner. These show the volume of searches by consum‑
ers related to clothes in the UK in a one‑ month period.
Business models for e‑commerce
Defining a clear
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