A “Universal Code” for World-Class Performance
Ford’s “universal code” synergizes basic laws of economics and science
with laws of human and organizational behavior. We cannot get some-
thing from nothing but we can, through the elimination of waste or muda,
gain enormous wealth from what was once considered nothing. The laws
of human and organizational behavior demand a square deal for all supply
chain stakeholders, and the science of Lean manufacturing delivers this
square deal for everybody involved.
Ford’s universal code is applicable to all human endeavors, and Ford
applied it successfully to mining, agriculture, transportation, and health-
care. Chapter 15 will discuss the Henry and Clara Ford Hospital, which
provided outstanding and inexpensive services to its patients.
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