I n t e r a c t I v e t e X t foundations in Accountancy/ acca financial accounting (ffa/FA) bpp learning Media is an acca approved Content Provider

Goods despatched note. A document of the company that lists the goods that the company has 

sent out to a customer. The company will keep a record of goods despatched notes in case of any 

queries by customers about the goods sent. The customer will compare the goods despatched 

note to what they receive to make sure all the items listed have been delivered and are the right 

specification. 

(f) 

Invoice. This is discussed further below. 

(g) 

Statement. A document sent out by a supplier to a customer listing the transactions on the 

customer's account, including all invoices and credit notes issued and all payments received from 

the customer. The statement is useful, as it allows the customer to reconcile the amount that 

they believe they owe the supplier to the amount the supplier believes they are owed. Any 

differences can then be queried.  

(h) 

Credit note. A document sent by a supplier to a customer in respect of goods returned or 

overpayments made by the customer. It is a 'negative' invoice. This is discussed further below. 

(i) 

Debit note. A document sent by a customer to a supplier in respect of goods returned or an 

overpayment made. It is a formal request for the supplier to issue a credit note. 

(j)