Objectives of knowledge management

Time
Technology
trigger
Peak of
inflated
expectations
Trough of
disillusionment
Slope of enlightenment
Plateau of
productivity
Gesture Recognition
Cloud/Web Platforms
Cloud Computing
Activity Streams
4G Standard
Social Analytics
3D Printing
Internet TV
Speech-to-Speech
Translation
Private Cloud Computing
Augmented Reality
Media Tablet
Wireless Power
3D Flat-Panel TVs
and Displays
Mobile Robots
Video Search
Extreme Transaction
Processing
Terahertz Waves
Computer-Brain Interface
Context Delivery Architecture
Human Augumentation
Autonomous
Vehicles
Tangiable User
interfaces
Mesh Networks: Sensor
Microblogging
E-Book Readers
Video Telepresence
Pen-Centric Tablet PCs
Electronic Paper
Speech Recognition
Location-Aware Applications
Predictive Analytics
Internet Micropayment Systems
Biometric Authentication Methods
Consumer-Generated Media
Virtual Assistants
Broadband Over Power Lines
Public Virtual Worlds
Interactive TV
Mobile Application Stores
Idea Management
less than 2 years
Years to mainstream adoption:
2 to 5 years
5 to 10 years
obsolete before plateau
more than 10 years
As of August 2010
Expectations
M04_CHAF6542_06_SE_C04.indd 167
7/23/14 12:18 PM

---

168
Part 1
Introduction
● 
Acceptance of risk – willingness to take managed risks.
● 
Cross- functional cooperation – capability for collaboration across functional areas.
● 
Receptivity – the ability to respond to externally developed technology.
● 
Slack – allowing time to investigate new technological opportunities.
● 
Adaptability – a readiness to accept change.
● 
Diverse range of skills – technical and business skills and experience.
The problem with being an early adopter (as an organisation) is that the leading edge is often 
also referred to as the ‘bleeding edge’ due to the risk of failure. New technologies will have 
bugs, may integrate poorly with the existing systems, or the marketing benefits may simply 
not live up to their promise. Of course, the reason for risk taking is that the rewards are high 
– if you are using a technique that your competitors are not, then you will gain an edge on 
your rivals.