O c t o b e r 2 The Future of Jobs

part of its growth strategy by 2025. For a more 
detailed discussion of each technology, please 
refer to the “Technology adoption” section in 
chapter 2 of the report.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
3. Emerging skills:
The table provides the list of skills the industry 
respondents have selected as being increasingly 
important within their organization. It is based on the 
responses to the following question “Keeping in mind 
the tasks that will be performed by the key roles in 
your organization, in the next four years would you 
expect an increase or decrease in the use of the 
following skills by individuals?” from the Future of 
Jobs Survey. The skills are ranked by frequency and 
ranked from 1 to 15. The full list of skills is based 
on the O*NET classification and available in the 
appendix section of this report.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
4. Impact of Covid-19 on 
companies’ strategy:
This bar chart shows the top 5 measures 
organizations are planning on implementing in 
response to the current COVID-19 outbreak as 
a share of survey respondents from the industry. 
It is based on the responses to the following 
question “In response to the current outbreak, 
which of the following measures has your company 
implemented or is planning to implement across the 
Organization?” from the Future of Jobs Survey.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
5. Emerging and redundant job 
roles:
This table provides an overview of job roles expected 
to experience an increase and decrease in demand 
within this industry over the 2020–2025 period. The 
individual job roles listed are for illustrative purposes 
and report the job roles most frequently cited by 
survey respondents from companies operating in the 
industry. Categorization of job roles is adapted from 
the O*NET labour market information system (please 
see Appendix A: Report Methodology for details).
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
6. Barriers to adoption of new 
technologies:
This bar chart shows the most common barriers 
companies face when adopting new technologies. 

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The Future of Jobs
65
It is based on the responses to the following 
multiple-choice question “What are the top 
economic and social barriers your organization 
experiences when introducing new technologies?” 
from the Future of Jobs Survey. This bar is ranked 
by frequency of responses by companies surveyed 
from this industry.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
7. Expected impact on workforce:
This bar chart shows the expected impact of the 
current growth strategy of companies operating 
in this industry on their workforce in the next four 
years. It is based on the responses to the following 
multiple-choice question “To deliver on your 
organization’s current growth strategy in the next 
four years, your organization would need to?” from 
the Future of Jobs Survey. 
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
8. Augmentation of key job tasks 
by 2024:
The bar chart depicts the share of time that will 
be performed by humans compared to machines 
by 2024 for each task. It is based on the 
responses to the following question “Currently, 
what proportion of time spent doing tasks in 
your organization is spent by your employees 
performing the work?” from the Future of Jobs 
Survey. This stacked bar chart is ranked by share 
of time spent doing tasks by machines.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
9. Current skills in focus of 
existing reskilling/upskilling 
programmes:
The table provides the list of skills that are the focus 
of existing industry company reskilling/upskilling 
programmes. It is based on the responses to the 
following question “Keeping in mind your current 
strategic direction, select the top 10 skill clusters 
that you are currently focusing your reskilling/
upskilling efforts on?” from the Future of Jobs 
Survey. The skills are ranked from 1 to 10 by 
frequency of responses by companies surveyed 
from this industry, with 1 being the skill for which 
most organzations offer training. The full list of skills 
is based on the O*NET classification and available in 
the appendix section of this report.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.
10. Average reskilling needs:
The treemap shows the estimated time needed 
to reskill each share of the workforce that needs 
reskilling within the industry. It is based on the 
responses to the following question “Bearing in mind 
the evolving skill demand, how long do you expect 
the reskilling/upskilling of your employees to take?” 
from the Future of Jobs Survey. Respondents were 
asked to provide as share of their workforce for each 
duration of reskilling/upskilling.
Period
: 2020. 
Source
: World Economic Forum, Future of Jobs 
Survey 2020.

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The Future of Jobs 
October 2020
The Future of Jobs
66
Country 
Profiles

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