O c t o b e r 2 The Future of Jobs


Emerging and redundant job roles



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WEF Future of Jobs 2020

Emerging and redundant job roles
Role identified as being in high demand or increasingly redundant within
their organization, ordered by frequency
EMERGING
1.
Data Analysts and Scientists
2.
AI and Machine Learning Specialists
3.
Big Data Specialists
4.
Information Security Analysts
5.
Food Scientists and Technologists
6.
Organizational Development Specialists
7.
Internet of Things Specialists
8.
FinTech Engineers
9.
Digital Marketing and Strategy Specialists
10.
Business Development Professionals
REDUNDANT
1.
Data Entry Clerks
2.
Administrative and Executive Secretaries
3.
Accounting, Bookkeeping and Payroll Clerks
4.
Assembly and Factory Workers
5.
Client Information and Customer Service Workers
6.
Business Services and Administration Managers
7.
Credit and Loans Officers
8.
Bank Tellers and Related Clerks
9.
Cashiers and Ticket Clerks
10.
Insurance Underwriters
Technology adoption
Share of companies surveyed
Big data analytics
Internet of things and connected devices
Artificial intelligence (e.g. machine learning,
neural networks, NLP)
E-commerce and digital trade
Cloud computing
Encryption and cyber security
Robots, non-humanoid (industrial automation,
drones, etc.)
Text, image and voice processing
Augmented and virtual reality
3D and 4D printing and modelling
Emerging skills
Skills identified as being in high demand within their organization, ordered
by frequency
1.
Analytical thinking and innovation
2.
Active learning and learning strategies
3.
Leadership and social influence
4.
Critical thinking and analysis
5.
Creativity, originality and initiative
6.
Complex problem-solving
7.
Resilience, stress tolerance and flexibility
8.
Technology use, monitoring and control
9.
Service orientation
10.
Technology design and programming
11.
Emotional intelligence
12.
Reasoning, problem-solving and ideation
13.
Systems analysis and evaluation
14.
Troubleshooting and user experience
15.
Instruction, mentoring and teaching
Country Profile

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