O c t o b e r 2 The Future of Jobs

Emerging and redundant job roles
Role identified as being in high demand or increasingly redundant within
their organization, ordered by frequency
EMERGING
1.
Digital Marketing and Strategy Specialists
2.
AI and Machine Learning Specialists
3.
Data Analysts and Scientists
4.
Business Development Professionals
5.
Internet of Things Specialists
6.
Business Services and Administration Managers
7.
Project Managers
8.
Process Automation Specialists
9.
Lawyers
10.
Financial Analysts
REDUNDANT
1.
Administrative and Executive Secretaries
2.
Accounting, Bookkeeping and Payroll Clerks
3.
Data Entry Clerks
4.
Relationship Managers
5.
Legal Secretaries
6.
Management and Organisation Analysts
7.
General and Operations Managers
8.
Electronics and Telecommunications Installers and Repairers
9.
Client Information and Customer Service Workers
10.
Business Services and Administration Managers
Industry Profile
Professional Services
1 / 2
88%
86%
79%
78%
76%
74%
70%
57%
53%
45%
The Future of Jobs
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Barriers to adoption of new technologies
Share of companies surveyed
Shortage of investment capital
Skills gaps in the local labour market
Insufficient understanding of opportunities
Skills gaps among organization’s leadership
Lack of flexibility of the regulatory framework
Inability to attract specialized talent
Lack of interest among leadership
Lack of flexibility in hiring and firing
Other
Augmentation of key job tasks by 2024
Expected impact on workforce
Share of companies surveyed
Expand its current workforce
53.8%
Expand its use of contractors doing task-specialized work
51.9%
Modify the composition of the value chain
48.1%
Expand its current workforce due to technological integration or automation
42.3%
Modify the locations where the organization operates
32.7%