Nowadays large of people choose purchasing in new kind of supermarkets. I think, this will lead to a crisis of local shops in the future because if large supermarkets sell things at low prices, sale stop in local shops

You recently took a trip with a taxi company. The driver behaved in an
unacceptable way and you had a lot of problems. You complained to the
company but no-one has replied to your complaint.
Write a letter to the taxi company. In your letter
 say why you are writing and how you feel
 explain what happened
 tell them what you would like them to do.



Dear Sir/Madam,

1)I am writing to express my dissatisfaction with the service I have received
from your taxi company both during my ride and in dealing with my
subsequent complaint.


Last Thursday (3rd of March), I took one of your taxis to go to an important
business meeting in the city. Although the driver said he knew the address I
wanted to go to, he took me to the wrong address. This made me late for my
appointment. When I complained about his mistake, he became angry and
shouted at me. I refused to pay the fare and he then started to threaten me. I
took down his information and left the taxi while he was shouting, and I
immediately wrote a letter of complaint to your company. However, I am very
disappointed to find that I haven't a letter of apology for the driver's behaviour.
As a representative of your company, he should behave in a courteous
manner; particularly because it was the driver who had made the mistake.

I would like to recommend that you train your staff to behave in a polite
manner to customers. I also expect an apology for your employee's behaviour
towards me.
Yours sincerely,
Jimmy Perez