Non-verbal communication


Lack of Subject Knowledge



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Lack of Subject Knowledge

If a person who sends a message lacks subject knowledge then he may not be able to convey his message clearly. The receiver could misunderstand his message, and this could lead to a barrier to effective communication.





Differences in perception :

Simply put, all of us have different mental images of the world or reality. Even if we experience the same thing, we may still think of it in different ways. We remember details of an experience based on what we think are worth remembering. So a speaker and a listener may not be able to understand what one is talking about because both have different things in mind. Language, too, is arbitrary. The words that we use may mean differently to different people



Perceptual –

The problem with communicating with others is that we all see the world differently. If we didn't, we would have no need to communicate: something like extrasensory perception would take its place. The following anecdote is a reminder of how our thoughts, assumptions and perceptions shape our own realities:

A traveler was walking down a road when he met a man from the next town. "Excuse me," he said. "I am hoping to stay in the next town tonight. Can you tell me what the townspeople are like?"

"Well," said the townsman, "how did you find the people in the last town you visited?"

"Oh, they were an irascible bunch. Kept to themselves. Took me for a fool. Over-charged me for what I got. Gave me very poor service."

"Well, then," said the townsman, "you'll find them pretty much the same here."




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