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Complete the sentences with the words in the box



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Complete the sentences with the words in the box.

it's back for leave here take can




Start the call
Caller: Hello, this is Andy./Hello,1 Andy.
Receiver: Hello, Paul speaking.
Ask to speak to someone ...
Caller: 2 I speak to ... ?
Receiver: Who's calling?
When the person the caller wants isn't there ...
Caller: Can 13 a message?
Receiver: I'm afraid she's not ________ at the moment. Can 15 _______a message? I'll
ask her to call you 6 _____.
Finish the call
Caller: See you soon. Goodbye.
Receiver: Thanks7______calling. See you soon.
Goodbye.

Underline the correct alternative to complete the phone conversations.

Conversation 1
Sasha: Hello. Sasha here/speaks.

Mustafa:
Sasha:
Mustafa:
Sasha:
Mustafa:
Sasha:
Mustafa:
Sasha:
Mustafa:

Hi, I’m/it’sMustafa.
Hi, Mustafa. How are you?
I’m fine, thanks. How about you? Very well, thanks.
Are you busy? Do you want to have lunch in that Turkish place on Broad Street?
That sounds good. What time?
One o'clock?
Great.
OK. Speak/See you soon.

Sasha: OK. Bye.
Conversation 2
Receptionist: Anderson Products.

Sasha:
Receptionist:
Sasha:
Receptionist:
Sasha:

Hello. Can I connect/speak to the HR Manager?
One moment. Who’s called/calling? It's Sasha Barnes here.
I’m afraid he isn‘t/not here at the moment. Can I take a message/call? Please tell him to call me return/back. I'm waiting in the Turkish restaurant!


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