Microsoft Word Bachelor-Thesis-bl-pi-klar docx



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2. Interview Guide
 
This was only a guide for the researchers to follow during the interview. It occurred rather a 
discussion about the facets and topics. 
Behavioral brand loyalty
- How is your interest in the product expressed through your purchase behavior? 
- Do you find pleasure in purchasing the product?
- Do you buy the product because it tells something about you?
- Are you sometimes unsure in your choice when purchasing the product?
- How do you react when/if you miss purchase the product?
- Does the price affect your purchase behavior towards the product? 
- Do you believe that there is something else that affects your purchase behavior towards the 
product?
Cognitive brand loyalty
- How is your interest towards the product affected by your thoughts about it?
- How is your pleasure towards the product affected by your thoughts about it?
- Do you think about what the product tells about you?
- What are your thoughts towards the product when there is uncertainty in choice? 
- What are your thoughts when/if you miss purchase the product?
- Does the price affect your thoughts about the product?
- Do you believe that there is something else that affects your thoughts towards the product?
Emotional brand loyalty
- How is your interest towards the product affected by your feelings about it?
- How is your pleasure towards the product affected by your feelings about it?
- Can the sign value of the product affect your feelings towards it?
- What are your feelings towards the product when there is uncertainty in choice? 
- What are your feelings when/if you miss purchase the product?
- Does the price affect your feelings about the product?
- Do you believe that there is something else that affects your feelings towards the product?


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