25
the research area and those not. Researchers must be precise and make sure that the
interviewees know the area that they are talking about. This kind of research is considered to
be more purposive than random. Though this is considered a more strategic way of sampling
data gathering, it is not to be considered completely non-random (Bryman & Bell, 2011).
The researchers conducting the study applied the concept of snowball sampling when the
interviews were set-up. The authors established contact with
a group of people whom were
relevant for the topic, and then used these people to establish contact with others that as well
were relevant for the topic. Snowball sampling is not considered to be random since it is
difficult to know the exact extent of the population. By large, snowball sampling is not used
within
quantitative studies, but within qualitative. The choice of sampling application was
selected due to the fact that there is no available framework for sampling the population from
which it should be taken, and the trouble of establishing such a framework means that an
approach as snowball sampling is the only feasible one (Bryman & Bell, 2011).
Since the purpose of thesis was to explore the relationship between
brand loyalty and low
product involvement, the researchers needed products established for being regarded as low
involvement products. Kapferer and Laurent’s (1985) research mentioned such products,
many of them being household products. Thereby, the researchers used three examples of low
involvement products when conducting the semi-structured interviews for the sampling
process. This in order to assure that the interviewees had a product to
connect and consider to
when answering the questions, which would allow for a better flow in the interview. Hence,
all the interviewees had to be at least partly responsible for making purchases of low
involvement products for their household. This was done in order to assure that those
interviewed would represent the whole population of those purchasing such household
products (Bryman & Bell, 2011). Though the choice in sample population
had to be partly
responsible for household purchases, the choice of respondents depended on the snowball
sampling. The researchers made sure that there were no attachments towards the interviewed
either, as this has the possibility to affect the gathered data. This will in greater extent lead to
more adequate gathered data, freer from deficiencies (Bryman & Bell, 2011). Once ten
interviews were conducted (list of respondents can be seen in appendix three),
the researchers
determined that theoretical saturation was reached as the answers were considered similar and
repetitive with deep enough data to conduct a reliable analysis (Bryman & Bell, 2011).
26
The interviews took place face-to-face rather than over telephone as it is considered more
personal and enabled the interviewees to talk more freely. The interviewers also made sure
that it was the interviewees that decided where they wanted to be interviewed as this meant
they would, in greater extent, be interviewed in their more natural environment. The
interviewers also made sure that there were only two interviewers at each
interview as it was
considered that more could perhaps create a more tense setting as the interviewee might feel
like there were too many people watching and observing. It was neither practicable to conduct
an interview by oneself, this since the answers from the respondents had to be recorded, both
by notes and audio. This at the same time as the actual interview was conducted. Therefore,
the interviews were conducted with two interviewers in order to
ensure that nothing of the
discussed content would be missed or misinterpreted (Jacobsen, 2002).
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